We're pretty serious about keeping your info safe and sound
Last updated: December 2024
Look, we get it - nobody actually enjoys reading through privacy policies. But here's the thing: your trust means everything to us here at Dread Val Quinthor Hotel. So we've tried to keep this as straightforward as possible, without all that corporate mumbo-jumbo.
When you book a stay with us, grab dinner at our restaurant, or even just browse our website, you're sharing bits of information with us. This policy breaks down what we collect, why we need it, and how we keep it protected. Think of it as our promise to you.
Alright, let's break this down into bite-sized pieces:
We're not hoarding this stuff for fun - everything we collect actually serves a purpose. Here's the real talk on what we do with it:
Processing reservations, checking you in, making sure your room's got that extra pillow you requested. You know, the basics that make a hotel actually work.
Sending booking confirmations, answering your questions, letting you know about special deals (only if you've said that's cool with you). We're not gonna spam you.
Understanding what guests actually want, tweaking our services, fixing stuff that's not working. Your feedback genuinely helps us level up.
Sometimes we've gotta keep records for tax purposes, comply with hospitality laws, or meet other regulatory requirements. It's not exciting, but it's necessary.
Protecting against fraud, keeping our property secure, and making sure everyone stays safe. Your security's kind of a big deal to us.
This is your data we're talking about, so you've got some serious control over it. Here's what you can do:
Request a copy of everything we've got on you. It's your right to know what's in there.
If something's wrong or outdated, let us know and we'll get it corrected ASAP.
Want us to erase your data? You can ask. We'll comply unless there's a legal reason we need to keep it.
Unsubscribe from our emails anytime. No hard feelings - we get that inboxes fill up fast.
Get your data in a format you can take elsewhere if you want. It's portable.
Limit how we use your data in certain situations. Just tell us what you need.
To exercise any of these rights, just shoot us an email at reservations@dreadvalquinthor.info or give us a call. We'll get back to you within a reasonable timeframe (usually within 30 days).
Security's a big deal around here. We've got multiple layers of protection to make sure your information stays locked down tight:
All sensitive data's encrypted both when it's moving around and when it's sitting in our databases. Think of it like a safe within a safe.
Only authorized staff can access guest data, and only when they actually need it for their job. No casual browsing allowed.
Our servers are housed in facilities with top-notch physical and digital security measures. They're basically Fort Knox for data.
We keep our security systems current with the latest patches and upgrades. Staying ahead of threats is part of the job.
Real talk: While we do everything we can to protect your data, no system's 100% bulletproof. That's just the reality of the internet. But we're constantly working to minimize any risks and we take this stuff seriously.
We don't hang onto your information forever - that'd be weird and unnecessary. Here's our general approach: